WORKPLACE CONFLICT SCALE (Including Cost Of Conflict)

WORKPLACE CONFLICT SCALE

Cost of Conflict To EMPLOYEES  

(Emotional)

The workplace conflict scale shows that the cost of conflict to employees is increased emotional distress. As the conflict passes from Level 1 towards Level 5, employees in conflict experience one or more of the following:

• Low productivity
• High anxiety & stress
• Increased absenteeism
• Resignation or termination from position

Cost of Conflict To EMPLOYERS 

(Money and Time)

For employers, the cost of conflict in the workplace lead to loss or unprofitable use of time and money. This is caused by:

• Inconsistency in service. 
• Increased absenteeism of employees which leads to lower quantity or quality of production.
• Higher employee turnover from employees who leave their jobs.
• Costs of recruiting, interviewing, hiring and training new employees. 
• Costs to defend employee lawsuits and pay damages in settlements or adverse verdicts.